How We Fix Bugs in Your Quality Software Before You Report Them
Most quality software vendors run support as a ticket queue that waits for you to notice, write it up, and hand it off. We run ours like a corrective action, the same 8D discipline IATF 16949 Clause 10.2 asks of you. Here is how that loop works, the numbers we actually hit, and the ones we do not yet.
CAPA Effectiveness Verification: How to Prove a Corrective Action Actually Worked
Most CAPAs close before anyone confirms the fix held. This is what corrective action effectiveness verification requires under ISO 9001 and IATF 16949 clause 10.2.1, how to set objective acceptance criteria, how long to keep the CAPA open, and the audit findings that catch a verification that was a signature instead of a number.
How to Close a CAPA So It Actually Stays Closed
Most CAPAs close on paper, not on the floor. Here is what end to end CAPA closure looks like when 5 Why, Fishbone, Decision Tree, and an audit trail live in one workflow instead of four tools, and why effectiveness verification is the difference between a closed record and a recurring defect.
8D vs CAPA: What's the Difference and When to Use Each
8D and CAPA are not the same thing. 8D is a problem-solving methodology. CAPA is a quality system requirement under IATF 16949. Conflating them causes audit findings and customer rejections.